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Problem:  A version of the Crystal Reports Print Engine (filename CRPE32.DLL) incompatible with your version of Windows may have been installed and caused registration of the Crystal Reports control, crystl32.ocx,  to fail.  When the error message appears you are offered the option to Abort, Retry, Ignore.

The fix described below applies only to AlcoSensor IV @ Work versions 2.3.0, 2.3.1 and 2.3.2.

Choose the “Ignore” option.  The installation program will prompt “Are you sure?”.  Choose “Yes”.  The installation will complete “successfully”.

Because the control was not properly registered, when you go to view one of the databases in @Work, the error message “ActiveX control Crystl32.ocx not correctly registered” appears, and browsing or editing the database is not possible.  Follow these instructions to resolve this issue.

1.  Uninstall AlcoSensor IV @ Work through the Windows “Add/Remove programs” applet.

2.  Download and install AlcoSensor IV @ Work 2.3.5 from our website.


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