Chat with us, powered by LiveChat Communication IssuesPRB: Failure uploading tests from Total Recall to IntoxNet Problem affects: Total Recall versions 2.3.0 and 2.3.1, when used withIntoxNet versions 4.3.4 through 4.5.3 Problem: When attempting to upload test results from AlcoSensor IV Total Recall to IntoxNet, the upload fails, with a communications dialog similar to the following: <pre>Beginning test upload session...Putting modem into command mode...OKInitializing modem...OKSetting modem...OKDialing (314) 555-1212...** System contact established (33600 baud) **Logging onto IntoxNet host...Logon accepted.Synchronizing clocks...Clock set to 03/06/06 12:15Sending database info...protocol known to host.Sending Data...> Message response not ACKNo Sync:  Retrying...No Sync:  Retrying...No Sync:  Retrying...No Sync:  Retrying...Record 1, continued, transmission failure.</pre> The test record transmissions repeatedly fail at record 1.Keywords: "Total Recall 2.3.0", "Total Recall 2.3.1", " "No Sync", "upload fails" - Intoximeters
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Download the attached registry import file, and save it to your Windows desktop.  Once downloaded, double-click the file to import the Windiows registry entry.

The file is a single record registry update that tells IntoxNet (v 4.3.4 through 4.5.3) how to expect a Total Recall 2.3.0 or 2.3.1 system to “talk” to it.  It was expecting a slightly different method, which isn’t implemented in Total Recall 2.3.0 or 2.3.1.

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