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Communication Issues PRB: Failure uploading tests from Total Recall to IntoxNet Problem affects: Total Recall versions 2.3.0 and 2.3.1, when used withIntoxNet versions 4.3.4 through 4.5.3 Problem: When attempting to upload test results from AlcoSensor IV Total Recall to IntoxNet, the upload fails, with a communications dialog similar to the following:Beginning test upload session…Putting modem into command mode…OKInitializing modem…OK Setting modem…OK Dialing (314) 555-1212… ** System contact established (33600 baud) **Logging onto IntoxNet host…Logon accepted.Synchronizing clocks…Clock set to 03/06/06 12:15Sending database info…protocol known to host.Sending Data… Message response not ACKNo Sync: Retrying…No Sync: Retrying…No Sync: Retrying…No Sync: Retrying…Record 1, continued, transmission failure. The test record transmissions repeatedly fail at record 1. Keywords:”Total Recall 2.3.0″, “Total Recall 2.3.1″, ” “No Sync”, “upload fails

by | Feb 5, 2018

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Communication Issues PRB: Failure uploading tests from Total Recall to IntoxNet Problem affects: Total Recall versions 2.3.0 and 2.3.1, when used withIntoxNet versions 4.3.4 through 4.5.3 Problem: When attempting to upload test results from AlcoSensor IV Total Recall to IntoxNet, the upload fails, with a communications dialog similar to the following:Beginning test upload session…Putting modem into command mode…OKInitializing modem…OK Setting modem…OK Dialing (314) 555-1212… ** System contact established (33600 baud) **Logging onto IntoxNet host…Logon accepted.Synchronizing clocks…Clock set to 03/06/06 12:15Sending database info…protocol known to host.Sending Data… Message response not ACKNo Sync: Retrying…No Sync: Retrying…No Sync: Retrying…No Sync: Retrying…Record 1, continued, transmission failure. The test record transmissions repeatedly fail at record 1. Keywords:”Total Recall 2.3.0″, “Total Recall 2.3.1″, ” “No Sync”, “upload fails

Question ID: 
551
Link Title: 
Program - bddfix.reg
Link: 
http://download.intox.com/intoxnet/download/bddfix.reg

Download the attached registry import file, and save it to your Windows desktop.  Once downloaded, double-click the file to import the Windows registry entry.

The file is a single record registry update that tells IntoxNet (v 4.3.4 through 4.5.3) how to expect a Total Recall 2.3.0 or 2.3.1 system to “talk” to it.  It was expecting a slightly different method, which isn’t implemented in Total Recall 2.3.0 or 2.3.1.

Categories: Alco-Sensor IV/M Total Recall, Software

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