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General FAQ

Question ID:
 622

Return Material Authorization form.

Whenever you ship anything to us, an RMA form is required.  You can fill out the form online and print a copy, or you can download and print a hard copy of the form to fill out by hand.  Forms & Applications

Categories: Glossary, R - Z
Question ID:
 573

Recertification is a long-term, preventive maintenance program to help you get the longest possible life from the instrument.  This program provides a thorough evaluation of your instrument and, if required, we will adjust the instrument to comply with our strict factory specifications.

Intoximeters guarantees our evaluation of the fuel cell by providing a one-year parts & labor warranty from the date of the instrument’s recertification. If the fuel cell (or any other part replaced during the recertification) fails during this time, we will replace it.

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Categories: Glossary, R - Z
Question ID:
 581

Repairs are corrective in nature rather than preventive (as in a recertification).  Intoximeters products are well-built, long-lasting, and rugged but something unexpected may occur to prevent your instrument from operating properly.  

Our specially trained Technicians are experts at diagnosing and fixing these unexpected problems.  Whether your instrument is still under the original warranty, warranty from recertification, or has not been in service for years, we will strive to get your device back in proper working order as quickly as possible.

To send an instrument in for repair, please complete the on-line service Return Authorization Form available in the Forms section of the website.

Categories: Glossary, R - Z
Question ID:
 583

A standard is a benchmark used for comparison – something with a known value.

Also called an ethanol standard, gas standard, or calibration standard.  Can be either a solution of ethanol in water (wet bath simulator) or a mixture of pressurized gas, usually ethanol in nitrogen (dry gas standard) certified to produce a sample containing a predictable alcohol concentration.

Depending upon the regulations governing your alcohol testing program, you could choose either a WET BATH standard or a DRY GAS standard.

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Categories: Glossary, R - Z
Question ID:
 590

The target value of a standard is the result that is expected to be reported on an alcohol testing device when an accuracy check or calibration is performed.  The target value of the gas standard used must be known prior to conducting an accuracy check or calibration.

Also known as Expected Value

Categories: Glossary, R - Z
Question ID:
 593

Substance Abuse Professional.  Reference 49 CFR Part 40 – Subpart O

Categories: Glossary, R - Z
Question ID:
 594

Screening Test Technician.   An individual who is trained only to do DOT screening tests with a particular device.  Most often used for technicians who perform screening tests using a saliva testing device.

Categories: Glossary, R - Z
Question ID:
 613
Link Title:
 More Information about RFI
Link:

Radio Frequency Interference

Categories: Glossary, R - Z

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