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Training and DOT BAT Procedures FAQ

Question ID:
 473

Intoximeters, Inc. does not claim to be an expert on infectious disease transmission, but it has developed two guides (Infection Control Cleaning and Disinfecting Intoximeters Handheld Instruments and Infection Control Cleaning and Disinfecting an Intoximeters Desktop Instrument)  that list some of the concerns and commonsense steps that can be taken to reduce the likelihood of disease transmission while performing a breath alcohol test or while cleaning or disinfecting an Intoximeters, Inc. alcohol breath test instrument.

Additional information and directives on Coronavirus can be found through OSHA (3990-03 2020) or the CDC. The CDC has put out documentation for the maintenance on other types of breathing related equipment such as spirometers that may have helpful information on infections control measures.

Question ID:
 467
Link Title:
 Technical Support
Link:

One year on products that carry the Intoximeters name.

Categories: General, General
Question ID:
 470
Link Title:
 Technical Support
Link:
Section:
 Company Information
SubPart:
 Warranty
Tag:
 NULL
Article Type:
 NULL

Parts and Labor

Categories: General, General
Question ID:
 472
Link Title:
 Technical Support
Link:

90 days on the replaced components

Categories: General, General
Question ID:
 474
Link Title:
 Technical Support
Link:

The components that were repaired or replaced

Categories: General, General
Question ID:
 600
Link Title:
 Warranty Statement
Link:
Section:
 Company Information
SubPart:
 Warranty
Tag:
 NULL
Article Type:
 NULL

Intoximeters warrants to the original user-purchaser that all new Intoximeters Breath Alcohol Analyzers are free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from original invoice date. 

For more information on the standard warranty, or the possibility of purchasing an extended warranty, please click Warranty Statement or Contact Us below.  You many also call us at +1 314-429-4000.

Categories: General, General, Warranty
Question ID:
 601
Link Title:
 Contact Technical Services
Link:
Section:
 Company Information
SubPart:
 Warranty
Tag:
 NULL
Article Type:
 NULL

Intoximeters backs up its technical services with a full ninety (90) days warranty on common components replaced in the instrument. Additionally, we provide a full six (6) month warranty on any fuel cell sensor replaced as part of your repair order.

Additional information on our Technical Services, including tips for instrument maintenance and access to RMA forms, can be viewed by clicking here.

You may also e-mail our Technical Services Support Staff by clicking here.

Should you have questions or need additional information on Intoximeters technical services, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, General, Warranty
Question ID:
 602
Link Title:
 Technical Services
Link:
Section:
 Company Information
SubPart:
 Warranty
Tag:
 NULL
Article Type:
 NULL

Intoximeters’ Repair Warranty is inclusive of the various parts and components that were either repaired or replaced during the technical service provided. On return of your instrument, we will include a list that identifies all of the parts replaced during the service and a description of the work performed. 

Intoximeters provides a full 1-Year Repair Warranty on our technical services that includes parts and labor. As stated above, this warranty covers all parts, including the Fuel Cell Sensor, and repair procedures performed on your instrument. 
For more information on our Technical Services (including tips for instrument maintenance and access to RMA forms), click on Technical Services below.  You can also email our Technical Support staff or contact us for additional information.

Categories: General, General, Warranty

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