Intoximeters, Inc. recommends a Return Material Authorization accompany all items returned to us for repair or restocking. The form, known as an RMA or RAF allows you to identify the reason for return and helps us expedite the process. Click on the link below to learn more or download and print a RMA form.
Yes, it should be requested on the Return Material Authorization Form that you fill out and return with the unit for repair. Click the link below for detailed information.
Yes, contact Technical Services with your instrument serial number, type, and company name. You can contact them by phone at 314-429-4000 from 8:00am – 5:00pm Central Time or via e-mail.
Yes. Intoximeters has a number of local representatives and distributors that can provide a hands-on demonstration on our instruments and provide information on our various support services. Please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.