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General FAQ

Question ID:
 444
Link Title:
 RAF/RMA Form
Link:
Section:
 Company Information
SubPart:
 Service

Intoximeters, Inc. recommends a Return Material Authorization accompany all items returned to us for repair or restocking. The form, known as an RMA or RAF allows you to identify the reason for return and helps us expedite the process. Click on the link below to learn more or download and print a RMA form.

Categories: General, Service
Question ID:
 449
Link Title:
 Repair Estimates
Link:
Section:
 Company Information
SubPart:
 Service

Yes, it should be requested on the Return Material Authorization Form that you fill out and return with the unit for repair.  Click the link below for detailed information.

Categories: General, Service
Question ID:
 456
Link Title:
 Service/Support
Link:
Section:
 Company Information
SubPart:
 Service

Yes, contact Technical Services with your instrument serial number, type, and company name.  You can contact them by phone at 314-429-4000 from 8:00am – 5:00pm Central Time or via e-mail.

Categories: General, Service
Question ID:
 464
Link Title:
 Contact Us
Link:
Section:
 Company Information
SubPart:
 Service

Yes. Intoximeters has a number of local representatives and distributors that can provide a hands-on demonstration on our instruments and provide information on our various support services. Please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Service

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