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General FAQ

Question ID:
 395
Link Title:
 Product Information Request
Link:
Section:
 Company Information
SubPart:
 Ordering

Intoximeters does not indicate instrument pricing on the website due to the wide variety of instrument software configurations available for differing testing applications. You can request pricing information by completing our Product Information Request (see link below). After review of your information we will send appropriate product information and pricing based on your program needs.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 403
Link Title:
 Catalogs
Link:
Section:
 Company Information
SubPart:
 Ordering

By clicking on Order Supplies you can view pricing information online and place an order for various consumables and general supplies to support your use of Intoximeters products.

To download our product catalog on Consumables (i.e. mouthpieces, passive cups, ..etc.), click here.

To download our product catalog for General Supplies (i.e. calibration, printer, forms, ..etc), click here.

If you wish to place an order by fax or mail, download an Order Form by clicking here. The form provides the necessary instructions to successfully place an order for these items at your convenience as our fax lines are available 24/7.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 410
Link Title:
 Order Assistance
Link:
Section:
 Company Information
SubPart:
 Ordering

You can click register on the top right hand corner of the website. Then choose you email and a password. In addition, Intoximeters does not require you to set up an account prior to placing your order. Once you have decided which product(s) you need to order, just fax (+1-314-429-4170) or mail your order to our Customer Service Department and a Customer Service Representative (CSR) will arrange to have a new account set up. Your CSR will then e-mail you an order acknowledgement with the total amount due so you can arrange payment by your preferred method.

There are 2 options for your payment:

  1. If you wish to establish credit terms with the first order, then we must initiate a credit inquiry. There is a spot at the bottom of our Product Order Form where you may sign to authorize Intoximeters to conduct a credit check. Please note that this may delay processing of your order.
  2. You may pre-pay your order with a valid check, money order, cashier’s check, or credit card. Intoximeters accepts all major credit cards.
Categories: General, Ordering
Question ID:
 417
Link Title:
 Contact Us
Link:
Section:
 Company Information
SubPart:
 Ordering

Yes. One of our representatives would be glad to speak with you about our products, services, and training programs. Please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 423
Link Title:
 Ordering Supplies
Link:
Section:
 Company Information
SubPart:
 Ordering

Sales can be made directly with Intoximeters as long as your purchase is for use within the United States. For customers located outside of the United States, all instrument and supply purchases should be made through one of our network of regional distributors or by contacting our International Sales Department.

Should you need additional information, please visit Contact Us via our website at to find your local representative or dealer or contact the Customer Service Department at 1-314-429-4000.

Categories: General, Ordering
Question ID:
 432
Link Title:
 Product Information Request
Link:
Section:
 Company Information
SubPart:
 Ordering

Yes. Intoximeters offers various instruments that will serve the needs for personal use. Our Buyer’s Guide will assist you with additional information and recommendations for a personal use instrument.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please complete a Product Information Request or contact our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 438
Link Title:
 Product Information Request
Link:
Section:
 Company Information
SubPart:
 Ordering

Intoximeters takes into consideration quantity discounting from list price for large volume instrument purchases. To discuss your purchasing needs, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at 1 (314) 429-4000.

Categories: General, Ordering
Question ID:
 460
Link Title:
 Customer Service
Link:
Section:
 Company Information
SubPart:
 Ordering

You can get your order status by using the Contact Us section of our site by clicking here or, you may contact your Customer Service Representative by calling us at [+1] 314-429-4000.

If you placed your order by fax, mail or phone and included your email address on your order, please check your email for confirmation and tracking information.

If you have placed a web order with Intoximeters, you may log into your online account to view the status of your order.

Categories: General, Ordering
Question ID:
 584

Because Intoximeters manufactures many different instruments as well as many different configurations of the same instrument, we believe it is best for the customer to discuss their specific needs with one of our expert staff members to determine which instrument will best fit their testing program.

Click on Contact Us to locate your local sales representative or call your Customer Service Representative at [+1] 314-429-4000.

Categories: General, Ordering

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