Intoximeters’ Product Warranty Statment
Unless otherwise determined by the purchase agreement Intoximeters, Inc. (“Intoximeters”) warrants to the original user-purchaser that all new Intoximeters Breath Alcohol Analyzers are free from defects in material and workmanship, under normal use and service, for a minimum period of twelve (12) months from original invoice date. The following are not covered under this warranty: consumables or supplies (i.e. mouthpieces, calibration gas, ink ribbons, printer paper) nor any damage which has, in Intoximeters Authorized Sales/Service Outlet opinion, been the result of misuse, alteration, accident or abnormal conditions of operation or handling. Also excluded from coverage under this agreement are printers and other hardware that are not manufactured by or for Intoximeters Inc. and do not carry the Intoximeters trademark, trade name, or logo affixed to them.
Software is warranted to perform substantially in accordance with the accompanying written materials. Software is warranted to be free from defects in materials and workmanship under normal use and service for a period of twelve months from original invoice date.
If the product, under warranty, is returned to an Intoximeters Authorized Service Center and, upon examination, it is determined to be defective, Intoximeters Authorized Sales/Service Outlet obligation is limited to repair, replacement or refund of purchase price. Intoximeters Authorized Sales/Service Outlet reserves the option to choose repair, replacement or refund as the means to satisfy this obligation. All products that are replaced become the property of Intoximeters. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer. Components not repaired or replaced do not receive an extended ninety (90) day warranty.
Intoximeters shall not be responsible for any custom software, custom configuration information or memory data of customer information contained in, stored on, or integrated with any products returned to Intoximeters, Inc. pursuant to any warranty, repair or recertification.
CAUTION: THE INTOXIMETERS BREATH ALCOHOL ANALYZERS CONTAIN STATIC-SENSITIVE MEMORY DEVICES. THE UNIT’S CASING SHOULD ONLY BE OPENED BY A FACTORY AUTHORIZED TECHNICIAN.
This warranty does not apply if the product has been repaired or modified by someone other than a factory authorized technician without written permission from Intoximeters; if parts other than Intoximeters approved parts are used in replacement or repair; or if any Intoximeters serial number has been removed or defaced.
For warranty service, contact your nearest Intoximeters Authorized Service Center to obtain an authorization return number and the address of the closest repair center. The product should be sent to the Service Center with a description of the difficulty (postage and insurance prepaid). Intoximeters Authorized Sales/Service Outlet assumes no risk for damage in transit. Intoximeters Authorized Sales/Service Outlet will pay return postage for a product repaired under warranty. If Intoximeters Authorized Sales/Service Outlet determines that the failure was caused by misuse, alteration, accident or abnormal condition of operation or handling, Intoximeters Authorized Sales/Service Outlet will provide an estimate of repair costs before the repairs are made. Following repair, the product will be returned to the purchaser via ground transportation prepaid (overnight or express delivery charges are additional), and the purchaser will be billed for the repair and the shipping cost.
Warranty service is available outside the United States only on products purchased through an Intoximeters Authorized Sales/Service Outlet in the country of use, or if the Purchaser has paid the applicable Intoximeters international price. If Purchaser transports a product from the United States without having paid the applicable Intoximeters price, the product must be returned to the United States to receive warranty service. Purchaser shall pay for transportation to the service center and shall bear the risk of loss or damage in transit for all products so returned to the United States. Intoximeters reserves the right to invoice the Purchaser for importation costs of repair/replacement parts when the product purchased in one country is exported and submitted for repair or service in another country.
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. INTOXIMETERS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, WHETHER ARISING FROM BREACH OF WARRANTY OR BASED ON CONTRACT, TORT, RELIANCE OR ANY OTHER THEORY.
Note. Some countries or states do not allow the foregoing limitations. Other rights may also vary.