Frequency Asked Questions

All Frequently Asked Questions

Choose one of the following subjects to narrow your search.
Search All FAQs-Search all the FAQs at the same time.
General FAQ-Some topics covered are alcohol testing in general, billing questions, how alcohol reacts in the body and the technologies used in Intoximeters products.
Technical FAQ-Some topics covered are explaining various messages an instrument may present during operation.
Training FAQ-Some topics covered are course requirements, testing practices and how to find information in the Federal Register.
Ask DOTti-Ask DOTti is a Federal Register Search of CFR Part 40.  You can find specific parts and subparts that relate to your interest an articles that help illustrate how to interpret the rule.
Software FAQ-This is the self-help section of the site that covers instrument troubleshooting, software bug fixes and detailed coverage of the known issues and solutions.
 
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212 Questions Found
 
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1)  Question: When trying to open the Intoximeters software, I get the message "Your evaluation period has expired" or "License expired".
Answer: You must license the software.  Our software comes with a preconfigured 30 day evaluation cd k...
2)  Question: Accuracy Check
Answer: Also called a "Calibration Check" or "Proficiency Test" or "External Calibration Check".  ...
3)  Question: ASD
Answer: Alcohol Screening Device.  Alcohol testing device or method that can only be used for DOT scre...
4)  Question: When trying to install and register the software I get the message "You have successfully registered" followed by another message stating that I still need to register the software.
Answer: This is typically caused by a permissions issue, where the operator has logged onto the PC as a use...
5)  Question: Calibration or Calibration Adjustment
Answer: A Calibration Adjustment is the procedure used to set (or adjust) an instrument's sensitivity ...
6)  Question: ATF
Answer: Alcohol Testing Form.  This is the document on which we record alcohol test data including the...
7)  Question: Estimate
Answer: An estimate is a way for you to find out approximately how much it will cost to repair an instrumen...
8)  Question: BAT
Answer: Breath Alcohol Technician.  An individual trained to perform breath alcohol tests.  This ...
9)  Question: We had to move the software to a different computer and now it doesn't work.
Answer: The software you purchase from Intoximeters is generally for a single CPU license.  Once you h...
10)  Question: Calibration Log or Calibration Logbook
Answer: A calibration log is a record of accuracy checks and calibrations performed on a specific breath al...