§40.35; 40.45; 40.345
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- When an employer chooses to use the C/TPA as the intermediary in the transmission of the MRO`s verified drug test results, this decision should be communicated from the employer to the MRO and the C/TPA.
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- We advise the MRO to obtain some documentation of the employer`s decision prior to sending results through the C/TPA.
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- Documentation could be in the form of a letter, an email, or record of a telephone conversation with the employer.
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- DOT also recommends that MROs maintain listings of the names, addresses, and phone numbers of C/TPA points of contact.