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Question ID: 
242
Section: 
Q&A 40
SubPart: 
40
Tag: 
NULL
Article Type: 
BOTH

§40.33; §40.121; §40.213; §40.281

 

    • No. Employers and trainers who provide training for these service agents must not withhold training documentation from them when they have successfully completed the training requirements.

 

    • If a collector, BAT, STT, MRO, or SAP is not in possession of training documentation, he or she is in violation of Part 40.

 

    • Therefore, Part 40 does not permit the withholding of such documentation from these service agents.

 

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