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Question ID:
 /623
Link Title:
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Most, if not all, states have regulations that govern workplace testing.  Due to the fact that there are 50 different sets of rules and that they are often dynamic in nature, Intoximeters tries to, but is not always up to date on the latest requirements for each and every state.  Many companies consult with legal counsel specializing in employment law when establishing a company policy regarding drug/alcohol testing.

If your company is required to conduct drug and alcohol testing under one of the Federally mandated workplace alcohol testing programs (i.e.; the U.S. Department of Transportation, the Nuclear Regulatory Commission, or another federal agency regulation) it is probable that these federal regulations supersede state laws.

Question ID:
 /380
Link Title:
 /DUI/DWI Laws
Link:
Section:
 /Alcohol Testing
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 /
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 /
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In the USA there is a national standard of .080 BAC.

Question ID:
 /381
Link Title:
 /Alcohol and the Human Body
Link:
Section:
 /Pharmacology
SubPart:
 /Absorption
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 /
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 /

This can occur quite rapidly, but there are factors such as if there is food in the stomach, or certain medical conditions that can affect the absorption rate.

Categories: General, Pharmacology
Question ID:
 /382
Link Title:
 /Forms and Catalogs
Link:
Section:
 /Company Information
SubPart:
 /Forms
Tag:
 /
Article Type:
 /

Yes, there are several online forms available to inquire on information regarding Intoximeters various products and services. While some forms are available for online use only, others may be downloaded to your computer for later use. Just follow the Forms and Catalogs link below for a full summary of all of our available forms.

If you are interested in learning more about Intoximeters range of breath alcohol instruments, our easy to use Product Information Request link will allow you to quickly and easily request the information you are seeking.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: Forms, General
Question ID:
 /383
Link Title:
 /Office of Drug & Alcohol Policy & Compliance
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

The US DOT’s Office of Drug & Alcohol Policy & Compliance website is an excellent place to start.

Categories: DOT, General
Question ID:
 /384
Link Title:
 /Fuel Cell Information
Link:
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
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 /
Article Type:
 /

Electrochemical Sensors, also known as fuel cells, have many advantages that make them attractive for use as the primary sensor in evidential breath testing devices. The fuel cell’s inherent specificity for alcohol makes it a superior means of measuring alcohol in a breath sample. No substance remaining in a subject’s breath after a short deprivation period will create a reaction in the cell – except alcohol. Fuel cells have become recognized in the scientific and forensic community as accurate and reliable.

The fuel cell is linear in its response to alcohol, making it easy to calibrate. Fuel cells are small which can help reduce the size and cost of components needed to house the cell. In addition, fuel cells are robust and require only minimal power to operate.
Modern fuel cells using Intoximeters’ patented algorithms provide excellent repeatability and hold calibration over long periods of time. All of these features, combined with the relatively low cost of fuel cell instruments, are attractive to our users.

Categories: Fuel Cells, General
Question ID:
 /385
Link Title:
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Section:
 /Alcohol Testing
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Many hand sanitizers have alcohol as a primary ingredient. Some are as much as 60% alcohol. The alcohol from the sanitizer will rapidly evaporate after application. To avoid the possibility that alcohol from the use of this product could affect a subject test result, it is best to abstain from testing until after the alcohol has evaporated. We would suggest that waiting 5 to 10 minutes after the sanitizer has dried on the Operator`s hand will eliminate the possibility that residual alcohol from the sanitizer could affect a test result.

Question ID:
 /386
Link Title:
 /Clinical Laboratory Improvement Amendments of 1988
Link:
Section:
 /Alcohol Testing
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 /
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 /
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To date CLIA has taken the position that breath alcohol testing is not a diagnostic test and therefore is not covered by CLIA. See a position statement from CLIA at the link below.

Question ID:
 /387
Link Title:
 /Federal Register - CPL/Screening
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
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Yes, NHTSA has a CPL for Alcohol Screening Devices (ASDs).  Click the link below to view this list.

Categories: DOT, General
Question ID:
 /388
Link Title:
 /Federal Register - CPL/Screening
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
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The DOT (ODAPC) website has a link to the information. Click the link below to view the latest CPL for screening devices.

Question ID:
 /389
Link Title:
 /Distributor Request Form
Link:
Section:
 /Distributor Information
SubPart:
 /General
Tag:
 /
Article Type:
 /

If you are interested in distributing product for Intoximeters please fill out and submit the attached form.

Question ID:
 /390
Link Title:
 /Other Educational Papers
Link:
Section:
 /Website
SubPart:
 /General
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 /
Article Type:
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The basic calculation for a man is [7* Ethanol in the body (in ounces) / Weight (in pounds) = BrAC in gms/210 liters of breath.] To calculate the amount of alcohol in the body, add up the total ethanol consumed and subtract .5 ounces for each hour since consumption. (3 ounces of 80 proof liquor would constitute (3*(.80 / 2)) or 1.2 ounces of pure alcohol.

To calculate the BrAC for a women, do the calculation for a man and multiply by 1.1 times.  The average women’s body has more body fat and less water per pound than the average man’s body. Therefore, the same amount of alcohol consumed will be more concentrated in a women’s body who weighed the same as a man.

As you know from the About Alcohol section of this website, the dynamics of alcohol in the human body can be quite complicated and the above formula can only produce a very rough estimate.

Question ID:
 /391
Link Title:
 /Online Shopping
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
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While we offer product information for all of our products online, only supplies can be purchased through our online store. Click Order Supplies to learn more about how to order supplies and accessories.

Question ID:
 /393
Link Title:
 /Drink Wheel
Link:
Section:
 /Alcohol Testing
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There are many factors which can affect an individual’s alcohol concentration. The factors include, but are not limited to, how much alcohol is in the “drink”, percentage of water composition in the user’s body makeup, recent consumption of food.  Try the Drink Wheel for an approximation.

Question ID:
 /394
Link Title:
 /Alcohol and the Human Body
Link:
Section:
 /Pharmacology
SubPart:
 /Absorption
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Article Type:
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This is dependent upon body size, body composition and rate of absorption.

Categories: General, Pharmacology
Question ID:
 /395
Link Title:
 /Product Information Request
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

Intoximeters does not indicate instrument pricing on the website due to the wide variety of instrument software configurations available for differing testing applications. You can request pricing information by completing our Product Information Request (see link below). After review of your information we will send appropriate product information and pricing based on your program needs.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 /396
Link Title:
 /Office of Drug & Alcohol Policy & Compliance
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
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 /
Article Type:
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The United States Department of Transportation (U.S. DOT) publishes rules and regulations in the Federal Register.  However, the U.S. Department of Transportation’s website is a good place to start for information on rules, regulations, and other transportation related policies.  The actual rules related to drug and alcohol testing are covered under 49 CFR Part 40.

In addition, Intoximeters offers a variety of training courses specific to workplace testing.  The Training Department conducts classes regularly at our St. Louis, Missouri office as well as select regional locations around the United States.  Intoximeters workplace training classes are designed to meet the requirements of the U.S. Department of Transportation alcohol testing program as well as non-regulated company policy programs.

Courses also cover testing under other regulatory agencies such as the Nuclear Regulatory Commission, the U.S. Department of Energy, and U.S. Coast Guard.  Additional information on Intoximeters training courses can be found by clicking here.

Categories: DOT, General
Question ID:
 /397
Link Title:
 /Fuel Cell Paper
Link:
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
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 /
Article Type:
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Integrating the fuel cell output is a patented method for interpreting the information generated from the sensor. This technique was essential in solving several of the technical issues that caused many to believe that fuel cell instruments would always remain screening instruments.  Integration effectively eliminates the “slumping” effect seen in sensing devices that used “peak” analysis techniques.  As well, integration has allowed for longer term calibrations.

Categories: Fuel Cells, General
Question ID:
 /398
Link Title:
 /Contact Webmaster
Link:
Section:
 /Website
SubPart:
 /General
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 /
Article Type:
 /

We provide links to non commercial sites. If there is part of your site that is public service oriented let us know and we will consider it.

Categories: General, Website
Question ID:
 /399
Link Title:
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Section:
 /Billing And Delivery
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 /General
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In order to setup an account, you must either establish credit or pre-pay your product purchase with a credit card or check.

Question ID:
 /401
Link Title:
 /Alcohol Absorption, Distribution & Elimination
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Section:
 /Alcohol Testing
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 /
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 /
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Yes, if you drank enough last night and all of the alcohol in your system had not been eliminated, then your blood and breath would still contain alcohol.

Question ID:
 /402
Link Title:
 /Alcohol and the Human Body
Link:
Section:
 /Pharmacology
SubPart:
 /Absorption
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 /
Article Type:
 /

Yes, it can affect the rate of absorption and therefore affect the rate of accumulation of alcohol in the blood.

Categories: General, Pharmacology
Question ID:
 /403
Link Title:
 /General Supply Catalog
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

By clicking on Order Supplies you can view pricing information online and place an order for various consumables and general supplies to support your use of Intoximeters products.

To download our product catalog on Consumables (i.e. mouthpieces, passive cups, ..etc.), click here.

To download our product catalog for General Supplies (i.e. calibration, printer, forms, ..etc), click here.

If you wish to place an order by fax or mail, download an Order Form by clicking here. The form provides the necessary instructions to successfully place an order for these items at your convenience as our fax lines are available 24/7.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 /404
Link Title:
 /National Institute on Alcohol Abuse and Alcoholism
Link:
Section:
 /General
SubPart:
 /
Tag:
 /
Article Type:
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Studies show that women may be more vulnerable to the effects of alcohol.

Categories: General, Pharmacology
Question ID:
 /405
Link Title:
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Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
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Yes, fuel cells are electrochemical sensors. The electrochemical fuel cell sensor generates an electronic response that is proportional to the Breath Alcohol Concentration in the provided breath sample. The fuel cell sensor is specific for alcohol. It does not respond to acetone or other substances that can be found in human breath.

Categories: Fuel Cells, General
Question ID:
 /406
Link Title:
 /Catalog of Commonly Ordered Supplies
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
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 /
Article Type:
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For information about which instrument will best fit your testing program, please check out our Buyers Guide in the Products section of this website.  You will not be able to order the instrument(s) online but you can research the various product options and place your order via fax or mail with our Order Form.

If it is supplies or accessories that you are looking for, our new site helps you narrow down your choices based on which instrument you have.  Pictures of the different products are included so you can compare to what you have on hand.  View Supplies.

You can always contact our knowledgeable Customer Service staff for additional information.

Question ID:
 /408
Link Title:
 /
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Section:
 /Alcohol Testing
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If you observe a fifteen minute deprivation period prior to testing, we are not aware of anything that will affect alcohol concentrations in your breath.

Question ID:
 /409
Link Title:
 /Alcohol Metabolism
Link:
Section:
 /Pharmacology
SubPart:
 /Elimination
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 /
Article Type:
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It depends how much you drink and how well your body metabolizes the alcohol.  A general rule of thumb is that a healthy drinker reduces their alcohol concentration by about .015 BrAC per hour.

Categories: General, Pharmacology
Question ID:
 /410
Link Title:
 /How To Set Up An Account
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 /Company Information
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 /Ordering
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 /
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Intoximeters does not require you to set up an account prior to placing your order. Once you have decided which product(s) you need to order, just fax (+1-314-429-4170) or mail your order to our Customer Service Department and a Customer Service Representative (CSR) will arrange to have a new account set up. Your CSR will then e-mail you an order acknowledgement with the total amount due so you can arrange payment by your preferred method.

There are 2 options for your payment:

  1. If you wish to establish credit terms with the first order, then we must initiate a credit inquiry. There is a spot at the bottom of our Product Order Form where you may sign to authorize Intoximeters to conduct a credit check. Please note that this may delay processing of your order.
  2. You may pre-pay your order with a valid check, money order, cashier’s check, or credit card. Intoximeters accepts all major credit cards.
Categories: General, Ordering
Question ID:
 /411
Link Title:
 /49 CFR Part 40
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

No, regulations concerning the type of devices that can be used for U.S. DOT workplace testing are covered in 49 CFR Part 40 Subpart K of the Federal Register (see link below).  The minimum requirement for an instrument to perform a screening test is that it is approved by DOT and listed on the Conforming Products List (CPL) for Screening Devices.  However, only a product that has been approved and listed on the CPL for Evidential instruments can be used for confirmation testing.

In addition to being approved on the Evidential CPL, DOT places additional requirements on evidential breath testing (EBT) instruments used for confirmation testing ——— see 49 CFR Part 40.231———-
1.    Provides a printed triplicate result or three identical copies of a result for each test;
2.    Assigns a unique number to each completed test, which the BAT and employee can read before each test and which is printed on each copy of the
result;
3.    Prints on each copy of the result the manufacturer’s name for the device, its serial number, and the time of the test;
4.    Distinguishes alcohol from acetone at the .020 alcohol concentration level.
5.    Tests an air blank; and
6.    Is capable of performing an accuracy check.

Learn more about our complete range of products by clicking the Intoximeters Products link below.  To discuss your U.S. DOT/Workplace testing needs with the Intoximeters Training Department call us at (314) 429-4000 or email your questions.  You may also contact your regional sales representative for more information.

Categories: DOT, General
Question ID:
 /412
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

No, each manufacturer has its own technique to build the sensor and case.  Intoximeters uses a patented case design that allows for not only faster cleanup after use, but also the highest degree of accuracy and stability in the industry.

Categories: Fuel Cells, General
Question ID:
 /413
Link Title:
 /Catalog of Commonly Ordered Supplies
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

Yes.  Click Here to print out a copy of the form.

Question ID:
 /415
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

No.  Even mouthwash containing alcohol will dissipate from the mouth after a 15 minute deprivation period.

Question ID:
 /416
Link Title:
 /Alcohol and the Human Body
Link:
Section:
 /Pharmacology
SubPart:
 /Elimination
Tag:
 /
Article Type:
 /

Not to a degree that would be noticeable to the user.

Categories: General, Pharmacology
Question ID:
 /417
Link Title:
 /Contact Us
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

Yes. One of our representatives would be glad to speak with you about our products, services, and training programs. Please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 /418
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

Screening Tests under the U.S. DOT Transportation Workplace Drug and Alcohol Testing Program Procedures are meant to reduce the amount of time needed to conduct alcohol tests given that the vast majority of such tests result in a negative response. Once a donor or subject has been identified the Collector needs to complete Steps 1 and 2 on the Alcohol Testing Form before administering the test. Screening tests can be conducted with any instrument listed on the Conforming Products List for Alcohol Screening Devices or the Conforming Products List for Evidential Breath Testing Instruments by the U.S. DOT.

Confirmation tests are only required after a screening test result of .020 BrAC or greater and a 15 minute observation period. Confirmation tests require that an air blank be performed prior to the donor’s sample to ensure that no alcohol remains in the sampling system of the instrument and that a printout of the result be produced. The confirmation result is the final, evidential result for the donor.  See  the DOT procedures in 49 CFR Part 40 for a complete explanation. Confirmation tests must be conducted with an instrument listed on DOT’s Conforming Products List (CPL) for Evidential Breath Testing Instruments AND must also meet additional requirements listed in 49 CFR Part 40.231.

Intoximeters offers systems that meet both requirements above, such as the Alco-Sensor® VXL, RBT VXL, Alco-Sensor® IV, Alcomonitor CC, or Intox EC/IR® II instruments. In addition, these products can be ordered with software specific to the requirements of U.S. DOT Transportation Workplace Testing Program that will guide the collector through the testing process from screening test to final confirmation test result to ensure that the minimum requirements for a successful test sequence have been met. More information on these products can be found here.

In addition to a wide range of evidential grade breath alcohol products, Intoximeters offers specific training courses for collectors involved with  Workplace Alcohol Testing under U.S. DOT guidelines or under company policy. To learn more about Intoximeters training courses, click here .

Categories: DOT, General
Question ID:
 /419
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

Yes.

Categories: Fuel Cells, General
Question ID:
 /420
Link Title:
 /Shipping & Tax Information
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

We calculate our standard ground shipping charges based on the amount of your order.  View Shipping & Tax Information

Items designated as hazardous (HAZ MAT) will incur additional charges. Expedited shipping is available upon request; additional charges will be added to your invoice.

Question ID:
 /422
Link Title:
 /Fuel Cell Technology
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

No.  Intoximeters instruments use a fuel cell as the primary analytical sensor and the fuel cell sensor only responds to alcohol on the human breath.

Question ID:
 /423
Link Title:
 /Ordering Supplies
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

Sales can be made directly with Intoximeters as long as your purchase is for use within the United States. For customers located outside of the United States, all instrument and supply purchases should be made through one of our network of regional distributors or by contacting our International Sales Department.

Should you need additional information, please visit Contact Us via our website at to find your local representative or dealer or contact the Customer Service Department at 1-314-429-4000.

Categories: General, Ordering
Question ID:
 /424
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Pressurized dry gas standards are considered HAZMAT and you will, at a minimum, have to empty the tank before disposal.  Different states have different laws on the disposal of such canisters.  You can try contacting your local waste or sanitation company to determine the requirements in your state.

Alternatively, you can contact your state’s Solid Waste Management Office and ask for your local guidelines. You may follow the link below to the EPA Government website to get your state contact information.

You may also follow this link Tank Disposal for more instructions.

Question ID:
 /425
Link Title:
 /Alcohol Metabolism
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /NULL
Article Type:
 /NULL

Yes, if they had a high enough alcohol concentration on the previous night that their body has not had time to metabolize it all.

Question ID:
 /426
Link Title:
 /Current CPL
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

It is important to understand that just because an instrument is listed on the U.S. DOT/NHTSA Evidential Conforming Products List (CPL), does not mean it meets all requirements for DOT workplace testing.   The U.S. DOT has placed several additional requirements for confirmation tests in 49 CFR Part 40.231, including that the device must provide a printed triplicate result (or three consecutive identical copies of a result) for each breath test.

Though all of Intoximeters instruments are approved on the Evidential CPL, the following systems meet the requirements for both screening and confirmation testing:  Alco-Sensor VXL, RBTVXL, Alco-Sensor IV with @Work Software, Alco-Sensor IV with Memory, Alco-Sensor IV/RBTIVAlcomonitor CC. and Intox EC/IR II.

To discuss your instrument needs please contact the Customer Service Department or your regional sales representative.  Click Here for contact information.

Categories: DOT, General
Question ID:
 /427
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

Yes, the Intox EC/IR as well as the Alco Sensor IV / RBT IV are widely used for evidential testing.  Most recently, the Alco-Sensor VXL @Point of Arrest System is being introduced as a roadside evidential system.

Categories: Fuel Cells, General
Question ID:
 /428
Link Title:
 /
Link:
 
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

Applicable state, county, and/or municipal sales tax will be added to your invoice.

Question ID:
 /430
Link Title:
 /How to Define Zero Tolerance
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Any reading at or above the pre-defined level stated in your testing program’s policies or regulations.

Question ID:
 /432
Link Title:
 /Product Information Request
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

Yes. Intoximeters offers various instruments that will serve the needs for personal use. Our Buyer’s Guide will assist you with additional information and recommendations for a personal use instrument.

Should you have questions or need additional information on Intoximeters products, supplies, training, or service, please complete a Product Information Request or contact our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Ordering
Question ID:
 /433
Link Title:
 /Customer Service Website
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

If you own an Intoximeters instrument, please contact our Customer Service Department to request an appropriate QAP based on the instrument you own.

Interested in learning more about Intoximeters range of products for workplace alcohol testing needs?  Click here to view the wide range of solutions we offer.

Categories: DOT, General
Question ID:
 /434
Link Title:
 /Fuel Cell Paper
Link:
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

Electrochemical sensors have limited inherent response to potential interferants. There have been many studies done indicating that naturally occuring compounds in human breath do not significantly affect fuel cells. 

If a subject ingests a non-ethanol substance that somehow produces alcohol in the mouth, a 15-20 minute waiting period during which the subject is not allowed to introduce anything into the oral cavity will eliminate this as the source of a positive alcohol result.

Categories: Fuel Cells, General
Question ID:
 /435
Link Title:
 /Order Form
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

All customers can pay by credit card (Mastercard, Visa, American Express, Discover) or by check. Customers that have established credit can receive 30 day terms with a Purchase Order.

You can request 30 day terms with Intoximeters by signing the bottom of the order form to authorize us to perform a credit check.  For other questions about credit terms, please contact the Customer Service Department for assistance.

Question ID:
 /437
Link Title:
 /Zero Tolerance Paper
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

With a breath test instrument, as long as the sampling was preceded by a 15 minute deprivation period, results of 0.01 or above, on a properly calibrated instrument, indicates that alcohol is present. This is consistent with the reporting of blood samples.  Blood samples are usually reported as a two digit result (.##) therefore, when using blood, 0.01 is the lowest reported result.

Question ID:
 /438
Link Title:
 /Product Information Request
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

Intoximeters takes into consideration quantity discounting from list price for large volume instrument purchases. To discuss your purchasing needs, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at 1 (314) 429-4000.

Categories: General, Ordering
Question ID:
 /439
Link Title:
 /Breath Alcohol Technician Training
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

To become a Breath Alcohol Technician you must complete the DOT Model Training Course or an approved equivalent which will provide instruction on the DOT procedures and regulations related to alcohol testing.

Additionally, you must demonstrate proficiency with your EBT instrument by performing seven error-free tests with the EBT.  These tests must be monitored in real time by a qualified instructor to verify that they are error-free.

Categories: DOT, General
Question ID:
 /440
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

Current fuel cell life expectancy averages between 7 and 9 years.  However, operating conditions and environmental factors can affect the life of the fuel cell.

Some tips for prolonging the life of a fuel cell include:
  • Avoid exposing the cell to cigarette smoke, both in breath samples and in the ambient environment.
  • Avoid storing the device in extreme temperatures.
  • Use the device regularly.  Leaving the instrument in storage can cause the cell to dry out, which reduces its useful life.
  • Never submerge the instrument in any liquid or introduce liquid of any kind into the breath inlet or fuel cell port.
  • Avoid repeated use of breath sprays and mouthwashes to simulate positive results when training or demonstrating the device.
Categories: Fuel Cells, General
Question ID:
 /441
Link Title:
 /
Link:
 
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /NULL
Article Type:
 /NULL

Supplies are usually shipped within three days of receipt of complete order information (unless there is an unresolved credit issue). Instrument lead times can vary depending upon the type of instrument. A delivery date can be quoted by our sales department upon request.

Question ID:
 /443
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Cooking typically boils off the alcohol and leaves little more than the flavor of the beverage, however, if all the alcohol has not been eliminated in the cooking process, a result could occur from the ingestion of the alcohol since eating alcohol is little different than drinking alcohol.

Question ID:
 /444
Link Title:
 /RAF/RMA Form
Link:
Section:
 /Company Information
SubPart:
 /Service
Tag:
 /
Article Type:
 /

Intoximeters, Inc. recommends a Return Material Authorization accompany all items returned to us for repair or restocking. The form, known as an RMA or RAF allows you to identify the reason for return and helps us expedite the process. Click on the link below to learn more or download and print a RMA form.

Categories: General, Service
Question ID:
 /446
Link Title:
 /Factory Recertification
Link:
Section:
 /Sensing Technologies
SubPart:
 /Fuel Cells
Tag:
 /
Article Type:
 /

Average fuel cell life is 7 to 9 years, depending on use. As a fuel cell ages, it begins to take longer for the sensor to produce the information needed to calculate the result. The slowness of the cell does not mean it cannot produce consistent and accurate results. However, if the speed to result is an issue for the user, the slow response of an older cell could be a limiting factor that determines when to change the cell. 

The best indicator for a user to determine if a sensor requires replacement is if it will not consistently maintain calibration. This is not to say that a sensor that goes out of calibration once should be replaced, but if an instrument proves to be unable to maintain its calibration over long periods of time (months, or even years), the unit should be inspected by a technician. In order to reduce the likelihood that an instrument ever has a fuel cell that goes bad in the field, Intoximeters offers a preventative maintenance program called a “Recertification”. Click on the link below to learn about this program.

Categories: Fuel Cells, General
Question ID:
 /447
Link Title:
 /
Link:
 
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

There is a 25% restocking charge for products returned within 60 days of original ship date with the exception of Calibration Gas Canisters that must be returned within 30 days of the ship date. DO NOT ship dry gas canisters unless you are a certified HAZMAT shipper. Severe penalties may be imposed for improper shipments. Contact Intoximeters Customer Service for assistance with returning Dry Gas Cylinders.

Software products cannot be returned for refund if the seal on the media has been broken or a license has been granted for a program that has been downloaded electronically.

Contact Customer Service with any questions about returning or exchanging a product.

Question ID:
 /448
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

No.  Fuel Cells will not respond to substances other than alcohol on the human breath after a 15 minute deprivation period.

Question ID:
 /449
Link Title:
 /Repair Estimates
Link:
Section:
 /Company Information
SubPart:
 /Service
Tag:
 /
Article Type:
 /

Yes, it should be requested on the Return Material Authorization Form that you fill out and return with the unit for repair.  Click the link below for detailed information.

Categories: General, Service
Question ID:
 /451
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Other
Tag:
 /
Article Type:
 /

Yes.  With the recent acquisition of the breath alcohol testing business of National Patent Analytical Systems in March 2013, Intoximeters now employs infrared detection as the primary sensor in our Intox DMT product line.  In addition, Intoximeters employs infrared detection as a secondary sensor in our Intox EC/IR II product (which uses electrochemical fuel cell as the primary sensor).

Categories: General, Other
Question ID:
 /452
Link Title:
 /Service RMA Form
Link:
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

You can request an estimate of the repair costs on the Return Material Authorization form (see link below) when you send in your instrument.  The Technical Service/Support section of this website provides detailed instructions on how to send in your unit and how to request an estimate.

Question ID:
 /453
Link Title:
 /Alcohol Screening Devices
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

No, you can use an approved ASD (Alcohol Screening Device) for performing screening tests, but an approved evidential breath test (EBT) device must be used for confirmation testing.

Categories: DOT, General
Question ID:
 /454
Link Title:
 /
Link:
 
Section:
 /Billing And Delivery
SubPart:
 /General
Tag:
 /
Article Type:
 /

Yes.  Every order placed with Intoximeters is confirmed at the time of order processing.  We make every effort to process all orders within 48-72 hours.  Your confirmation will be sent via e-mail or fax and will include a pdf summary of the items you ordered and your estimated total price with shipping and tax.

If you order product on line, you will receive an electronic confirmation of your order right away in addition to the confirmation described above.

Question ID:
 /455
Link Title:
 /NHTSA Evidential CPL
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

You must read the procedures for testing and determine if they require any particular approval. In law enforcement this information can be obtained from the regulating authority in that jurisdiction.  For the U.S. Department of Transportation workplace testing program, refer to the rule in the Federal Register.

Many jurisdictions reference the National Highway Traffic Safety Administration’s (NHTSA) Conforming Products List as a source for approved instruments.

Question ID:
 /456
Link Title:
 /Service/Support
Link:
Section:
 /Company Information
SubPart:
 /Service
Tag:
 /
Article Type:
 /

Yes, contact Technical Services with your instrument serial number, type, and company name.  You can contact them by phone at 314-429-4000 from 8:00am – 5:00pm Central Time or via e-mail.

Categories: General, Service
Question ID:
 /458
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Other
Tag:
 /
Article Type:
 /

Not presently, but in the 1970’s we built several GC instruments.  These were excellent analyzers, however, the training required of the operator and the maintenance required to keep the analyzer up and running made the instrument impractical for use outside of a laboratory.

Categories: General, Other
Question ID:
 /459
Link Title:
 /Purchase a Dry Gas Standard
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

A Calibration Check, or Accuracy Check as it is sometimes known, is a test of your breath testing device’s ability to read a known alcohol standard within a certain tolerance.  This is accomplished by running a standard with a known alcohol concentration through the instrument’s sampling system and verifying that the result is within an acceptable tolerance range of the expected value of the standard.

If the instrument does not produce a result within the tolerances required by your testing program, the instrument must be calibrated. Calibration is the adjustment of the analytical system so that it will read a known standard properly.

Refer to your program’s Quality Assurance Program for details.

Question ID:
 /460
Link Title:
 /Customer Service
Link:
Section:
 /Company Information
SubPart:
 /Ordering
Tag:
 /
Article Type:
 /

You can get your order status by using the Contact Us section of our site by clicking here or, you may contact your Customer Service Representative by calling us at [+1] 314-429-4000.

If you placed your order by fax, mail or phone and included your email address on your order, please check your email for confirmation and tracking information.

If you have placed a web order with Intoximeters, you may log into your online account to view the status of your order.

Categories: General, Ordering
Question ID:
 /461
Link Title:
 /Where is this information in the DOT rules?
Link:
Section:
 /Alcohol Testing
SubPart:
 /DOT
Tag:
 /
Article Type:
 /

All Intoximeters factory-trained students are trained as Breath Alcohol Technicians and Calibration Technicians and are certified to perform all of the required functions to maintain their instruments for normal day to day operation, periodic accuracy checks, and calibration adjustments (if needed).

If you were trained as a BAT to perform tests and periodic accuracy checks, but were not certified as a Calibration Technician by the factory, then you are not authorized or certified to perform the actual calibration of the instrument. If the EBT were to require a calibration adjustment, you would have several options:

  1. Find a properly certified Cal Tech in your area (contact the Training Department),
  2. Get trained as a Cal Tech and perform the calibration yourself (view available classes),
  3. Send the instrument to Intoximeters Technical Service for calibration, or
  4. Use another properly calibrated EBT.
Categories: DOT, General
Question ID:
 /462
Link Title:
 /
Link:
 
Section:
 /Sensing Technologies
SubPart:
 /Other
Tag:
 /
Article Type:
 /

No, Intoximeters does not utilize the tin oxide sensor in any of its EBT or PBT instrumentation. Intoximeters utilizes the electrochemical fuel cell as its primary sensor in all of its PBTs, desktop, and portable systems. With the recent acquisition of the breath testing business of National Patent Analytical Systems in March 2013, Intoximeters does employ infrared spectrometry as its primary sensor in the Intox DMT product line.

Categories: General, Other
Question ID:
 /463
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Unless the rules for your program state otherwise, a calibration is only necessary when the instrument proves to be out of calibration on an accuracy check.

Question ID:
 /464
Link Title:
 /Contact Us
Link:
Section:
 /Company Information
SubPart:
 /Service
Tag:
 /
Article Type:
 /

Yes. Intoximeters has a number of local representatives and distributors that can provide a hands-on demonstration on our instruments and provide information on our various support services. Please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, Service
Question ID:
 /466
Link Title:
 /NHTSA Evidential CPL
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Our DOT-approved evidential breath analyzers, if properly calibrated, meet and exceed the DOT requirements of producing results within the greater of plus or minus 5% or .005 of a known alcohol standard.

Question ID:
 /467
Link Title:
 /Technical Support
Link:
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

One year on products that carry the Intoximeters name.

Categories: General, General
Question ID:
 /469
Link Title:
 /Blood Alcohol Concentration Limits
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

Many methods of expressing blood alcohol concentration are in use throughout the world and converting from one to another can be quite confusing.  Check with the regulating agency for your testing program to determine what specific unit of measure is used in your jurisdiction.

One jurisdiction may express a concentration of 80 milligrams (mg) of alcohol in 100 mL of blood as 80mg%. Since 80 mg is 0.08 grams, 0.08 grams of alcohol in 100 mL may be written as 0.08%. In other words, 80 mg% is equal to 0.08% which is equal to 80 mg/dL (deciliter = 100 mL).  This value can also be described as 0.08 BAC.   In the UK the same concentration is expressed as 34.78 ug/100mL.

Even within the United States, various units may be used.  You may see results expressed in blood units (grams/100mL of blood or milligrams/dL of blood) or as breath units (grams/210L of breath).

Question ID:
 /470
Link Title:
 /Technical Support
Link:
Section:
 /Company Information
SubPart:
 /Warranty
Tag:
 /NULL
Article Type:
 /NULL

Parts and Labor

Categories: General, General
Question ID:
 /472
Link Title:
 /Technical Support
Link:
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

90 days on the replaced components

Categories: General, General
Question ID:
 /473
Link Title:
 /
Link:
 
Section:
 /Alcohol Testing
SubPart:
 /NON-DOT
Tag:
 /
Article Type:
 /

Each company will write or adopt its own set of rules/policies that conforms to state law.  Many companies consult with legal counsel specializing in employment law when establishing a company policy regarding drug and alcohol testing.

We found a collection of different state’s laws at www.testcountry.com/StateLaws/
Please note that this link will take you outside of our website and we have not verified the authenticity of the data provided there.

Categories: General, NON-DOT
Question ID:
 /474
Link Title:
 /Technical Support
Link:
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

The components that were repaired or replaced

Categories: General, General
Question ID:
 /475
Link Title:
 /Summary of NRC Procedures
Link:
Section:
 /Alcohol Testing
SubPart:
 /NON-DOT
Tag:
 /
Article Type:
 /

No.  The NRC has a Fitness For Duty program that includes drug and alcohol testing.  The rules were recently changed to be more in-line with the DOT procedures, but there are differences.  Click on the link below for a summary of the NRC alcohol testing procedures.

More information regarding NRC testing can be found in the Training section of this website.  Any of our workplace training courses can provide instruction on alcohol testing under the NRC rules as well.

Categories: General, NON-DOT
Question ID:
 /476
Link Title:
 /Technical Service
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

Intoximeters, Inc. offers a full range of Technical Support Services to support your program needs and instrumentation purchases. These services include: factory repair, telephone support, web-based trouble shooting, preventative maintenance programs including Extended Warranties, Factory Recertifications, Calibration Contracts and Software Products support.

Intoximeters’ Technical Services are performed in an ISO 17025 accredited environment in our Saint Louis, MO headquarters and in an ISO 17025, UKAS accredited environment in our Intox UK Ltd. facility. Repairs from either of our facilities are backed by a Repair Warranty to further support your program needs.

For more information on our Technical Support Services you may directly e-mail our Technical Services Support Staff by clicking here.

If you have questions or need additional information on Intoximeters technical services, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Question ID:
 /477
Link Title:
 /NRC Final Rule Fitness-For-Duty
Link:
Section:
 /Alcohol Testing
SubPart:
 /NON-DOT
Tag:
 /
Article Type:
 /

Try the Nuclear Regulatory Commission’s website at the link below.  The Training section of this website also has more information regarding the NRC program.

Categories: General, NON-DOT
Question ID:
 /478
Link Title:
 /Warranty
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

If the Extended Warranty is purchased at the time of sale or before the original warranty expires, the extended warranty is added automatically.  If your instrument is out of warranty it must be returned to the factory for inspection prior to Intoximeters contracting to provide the extended warranty.

Extended warranties/service contracts are priced based on which Intoximeters instrument you own.  You can view more information about service contracts through the Technical Services section of our website.

Question ID:
 /480
Link Title:
 /International Organization of Legal Metrology
Link:
Section:
 /Alcohol Testing
SubPart:
 /NON-DOT
Tag:
 /
Article Type:
 /

The Organisation Internationale de Metrologie Legale (aka OIML) is an internationally based, intergovernmental treaty organization that promotes harmonization of legal metrology procedures for approval of legal measuring instruments and devices.

In regards to breath alcohol instruments, the OIML has released a ‘recommendation’ for Evidential Breath Alcohol Instruments under their R-126 document.  As a ‘recommendation’ this document is designed to provide guidelines for a minimum standard to approve evidential breath alcohol instruments.  The individual program must decide which of these procedures they will implement based on their unique breath testing needs.

The document can be obtained directly from OIML’s website by using the links below.

Categories: General, NON-DOT
Question ID:
 /481
Link Title:
 /Factory Recertification
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

Factory Recertification is a recommended preventive maintenance program that provides a thorough evaluation of your instrument and, if required, adjustments to ensure the instrument complies with our strict factory specifications. 

Intoximeters believes that Factory Recertification will lengthen the life of your instrument as well as enhance the integrity of your testing program. The Intoximeters Quality Assurance Plan (developed for the U.S. Department of Transportation testing program) recommends that an instrument be inspected by a certified technician at least once every two years in service.
For more information, click on Factory Recertification below. You may also contact us by clicking on the link below or calling us at +1 314-429-4000.

Question ID:
 /482
Link Title:
 /International Organization of Legal Metrology
Link:
Section:
 /Alcohol Testing
SubPart:
 /NON-DOT
Tag:
 /
Article Type:
 /

The document can be purchased off of OIML’s website (Ethanol Breath Analyzers are coded on this site as R 126).

Categories: General, NON-DOT
Question ID:
 /483
Link Title:
 /Rental Information
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

If your instrument is covered under warranty or extended warranty and a loaner instrument is available we can offer this service. If your instrument is not covered under a warranty plan, rental instruments are available on a first come first serve basis.

Question ID:
 /484
Link Title:
 /Current CPL
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

You can get it from the DOT website or find it in the Federal Register.  Click on the link below to download a copy.

Question ID:
 /485
Link Title:
 /Technical Support
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

Although we always try to turn repairs as quickly as possible, expected turnaround time can be contingent on the number of instruments in-house at the time of your repair.  Please feel free to contact our service department to get the most accurate turn around time when it’s time to send your instrument in.

Question ID:
 /486
Link Title:
 /Warranty
Link:
Section:
 /Company Information
SubPart:
 /Service Contracts
Tag:
 /
Article Type:
 /

If your instrument is under warranty or an extended warranty, it will receive priority status at our factory authorized repair facilities.

Question ID:
 /487
Link Title:
 /Workplace Training
Link:
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

No. 

Intoximeters workplace training courses are designed to meet the requirements of the U.S. Department of Transportation regulations, which mandates a specific curriculum for training Breath Alcohol Techncians. 

Law Enforcement regulations and training requirements vary from jurisdiction to jurisdiction.

Question ID:
 /488
Link Title:
 /Training
Link:
Section:
 /Company Information
SubPart:
 /Law Enforcement Training
Tag:
 /NULL
Article Type:
 /NULL

“The Training section of this website offers information on this subject. If you cannot find the information that you are looking for, please contact Intoximeter Trainng Department by phone.”

Question ID:
 /490
Link Title:
 /Batteries in a Portable World - The Lead Acid Batt
Link:
Section:
 /Alcohol Testing
SubPart:
 /
Tag:
 /
Article Type:
 /

We recommend that you do not leave the battery charger plugged in all the time.  In some cases, this may cause premature damage to the 12 volt battery, reducing its ability to store a charge, although this is less likely with newer chargers and batteries.

You should use the RBT IV until the instrument indicates a low battery condition on the display.  Then connect the battery charger for 8 – 12 hours.   Leaving it plugged in overnight or over a weekend is acceptable.

It should be noted, however, that the 12 volt rechargeable battery will eventually become so depleted that the instrument will not operate even if the battery charger is plugged in.  When this happens it is time to purchase a new battery.  A replacement battery can be ordered in the Products section of this website or through Customer Service at (314) 429-4000.

Sealed Lead Acid Battery – 12V – 2.3Ah

PLEASE CHARGE YOUR BATTERY PRIOR TO USE AND RECHARGE IT AGAIN AFTER USE

1. Important safety considerations:
o Do not incinerate.
o Do not directly connect the negative and positive terminals.
o Do not use other than the specified battery charger.

2. To prevent deterioration or damage to the battery:
o Do not drop or subject to strong physical shock.
o Do not use to power equipment other than specified.
o Do not use below –10ºC (15ºF) or above +40ºC (105ºF).

3. To ensure long battery life:
o Do not discharge completely—the SLA battery must always be stored in a
charged state.
o The SLA battery does not lend itself to fast charging—typical charge times are 8
to 16 hours.
o The SLA battery can be stored for up to two years but must be kept in a charged
condition.
o A periodic topping charge, also referred to as ‘refreshing charge’, is required to
prevent the open cell voltage from dropping below 2.10V.

Question ID:
 /584
Link Title:
 /
Link:
 
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

Because Intoximeters manufactures many different instruments as well as many different configurations of the same instrument, we believe it is best for the customer to discuss their specific needs with one of our expert staff members to determine which instrument will best fit their testing program.

Click on Contact Us to locate your local sales representative or call your Customer Service Representative at [+1] 314-429-4000.

Categories: General, Ordering
Question ID:
 /599
Link Title:
 /Safety Corner
Link:
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

We at Intoximeters are not experts on infectious diseases and would urge our customers to seek direction from medical experts for questions related to the transmission of any disease.  There are, however, several issues to consider with regard to reducing the likelihood of disease transmission when using a breath alcohol detection device.

Removing yourself from direct contact with the subject’s bodily fluids, including their breath is obviously a good practice.  Certain instruments, such as the Alco-Sensor IV, are designed to help you to achieve this.

Wearing protective equipment, such as gloves, masks or respirators is a precaution that will further reduce the likelihood of disease transmission.

Washing your hands after testing a subject is also a good practice.  If you have washed your hands with an alcohol-based hand sanitizer and you are operating a breath alcohol analyzer, wait 10 minutes after your hands have dried before performing a breath test.  This will insure that any alcohol vapors from the hand cleaner will have dispersed, eliminating the possibility of contaminating the test environment.

For more detailed information on this subject please click on the link below.

Question ID:
 /600
Link Title:
 /Warranty Statement
Link:
Section:
 /Company Information
SubPart:
 /Warranty
Tag:
 /NULL
Article Type:
 /NULL

Intoximeters warrants to the original user-purchaser that all new Intoximeters Breath Alcohol Analyzers are free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from original invoice date. 

For more information on the standard warranty, or the possibility of purchasing an extended warranty, please click Warranty Statement or Contact Us below.  You many also call us at +1 314-429-4000.

Categories: General, General, Warranty
Question ID:
 /601
Link Title:
 /Contact Technical Services
Link:
Section:
 /Company Information
SubPart:
 /Warranty
Tag:
 /NULL
Article Type:
 /NULL

Intoximeters backs up its technical services with a full ninety (90) days warranty on common components replaced in the instrument. Additionally, we provide a full six (6) month warranty on any fuel cell sensor replaced as part of your repair order.

Additional information on our Technical Services, including tips for instrument maintenance and access to RMA forms, can be viewed by clicking here.

You may also e-mail our Technical Services Support Staff by clicking here.

Should you have questions or need additional information on Intoximeters technical services, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.

Categories: General, General, Warranty
Question ID:
 /602
Link Title:
 /Technical Services
Link:
Section:
 /Company Information
SubPart:
 /Warranty
Tag:
 /NULL
Article Type:
 /NULL

Intoximeters’ Repair Warranty is inclusive of the various parts and components that were either repaired or replaced during the technical service provided. On return of your instrument, we will include a list that identifies all of the parts replaced during the service and a description of the work performed. 

Intoximeters provides a full 1-Year Repair Warranty on our technical services that includes parts and labor. As stated above, this warranty covers all parts, including the Fuel Cell Sensor, and repair procedures performed on your instrument. 
For more information on our Technical Services (including tips for instrument maintenance and access to RMA forms), click on Technical Services below.  You can also email our Technical Support staff or contact us for additional information.

Categories: General, General, Warranty
Question ID:
 /606
Link Title:
 /
Link:
 
Section:
 /
SubPart:
 /
Tag:
 /
Article Type:
 /

Intoximeters Alco-Sensor IV @ Work software works with a LabelWriter printer that produces printed results on self-stick labels.  These labels are not tamper-evident.  In fact, in some cases, they can be removed from the Alcohol Testing Form without leaving any pieces behind.

In our training courses, we always teach BATs using the Alco-Sensor IV @ Work system to use evidence tape on these labels so they cannot be removed from the form without some residue being left behind to indicate tampering.

Please note that Intoximeters does offer self-stick rolls of paper that are tamper proof but these paper rolls are for different printer products and do not work with the LabelWriter.

Question ID:
 /621
Link Title:
 /Workplace Training Information
Link:
Section:
 /Company Information
SubPart:
 /Law Enforcement Training
Tag:
 /
Article Type:
 /

No.

Intoximeters workplace training courses are designed to meet the requirements of the U.S. Department of Transportation regulations, which mandates a specific curriculum for training Breath Alcohol Technicians.

Law enforcement regulations and training requirements vary from jurisdiction to jurisdiction.

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