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Things to know about Requesting a Repair Estimates

Estimates for repair are available upon request. The unit(s) needing repair and a copy of the completed RAF should be sent to Intoximeters. There is a section on the Return Authorization Form that allows you to request an estimate. This section of the return authorization form requests that a fax number or email address for the contact person is included so that Intoximeters can forward an estimated quotation to you for your review and approval.

A minimum $75.00 checkout charge will be billed for the evaluation of the instrument and estimate. This fee is converted to the first hour of labor if the repair is authorized.

To expedite the repair of your instrument, a completed authorization form including a Purchase Order and/or the name of the person authorizing the repair must be returned to Intoximeters Technical Department.

INTOXIMETERS, INC. shall not be responsible for any custom software, custom configuration information, or memory data of customer information contained in, stored on, or integrated with any products returned to INTOXIMETERS, INC. pusuant to any warranty, repair or recertification.

Prior to the instrument return for warranty, repair or recertification, all stored data, settings and custom software required by the customer, should be saved or secured by the customer.

Return Authorization Form

 

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