Technical Service & Support
Common Questions
What is the status of my repair?
Accuracy Checks and Calibration
Shipping Information

Technical Support by Telephone:
Our hours of operation in Technical Services are from 8:00am to 5:00pm Central time.

Technical Support by Email (include type of instrument and serial number ):
Technical Services

When contacting Intoximeters for technical assistance, please have your instrument available so that we can try to reproduce the issue that you have encountered while we are on the phone with you. If this is not possible, at a minimum, have:

  • The instrument name
  • The instrument serial number
  • The instrument software version (if you know it)
  • And a detailed description of the problem
  • Please include the above information when emailing us also

Intoximeters is committed to cost-effective, high-quality service programs that emphasize improved reliability and the maximization of the customer's investment.

To get started, select the service program below:

Here you can find information on how to contact us about your instrument or self help.