Return Policy
If you need to return an item there is a standard restocking charge.  In order to expedite a return you should first contact Intoximeters Customer Service (800.451.8639).  Outside of the U.S., please dial [+1] 314-429-4000.  Once the return is authorized, you will need to fill out an Incident Form (Return Materials Authorization Form) (RMA/RAF). Or you can go to Forms & Applications and download the form as a PDF.

Approved returns with the proper paperwork will be processed within one week of their arrival at our warehouse.  Please feel free to contact Customer Service with any questions about returns.