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This list of answers to frequently asked questions (FAQ)  is searchable and covers the subject topics listed below.  For our other FAQ, covering technical support of Intoximeter products, please click here
Alcohol Testing   Billing And Delivery   Company Information   Distributor Info  
General   Pharmacology   Sensing Technologies   Training  
Website   Technical FAQ   Software FAQ  

  Company Information

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1) Do you have forms that I can fill out online to request information about your company or your products?
   Yes, we have serveral online forms. Some forms may be filled out online and submit or downloaded to your computer for later use. Just follow the link below.
Company Information/Forms     More Information

2) How do I get pricing on the Alcohol Analyzers?
   "Instrument pricing is not available on line, but it can be requested. "
Company Information/Ordering Product     More Information

3) How do I get pricing on Supplies?
   "Supplies can be ordered from the Intoximeters website or can be ordered by phone, fax, or mail. Pricing is available on line by clicking on the Order Supplies tab"
Company Information/Ordering Product     More Information

4) How do I set up an account with Intoximeters?
   "Intoximeters Customer Support will set up accounts for customers paying with valid checks, most credit cards or customers who have established credit with Intoximeters"
Company Information/Ordering Product     More Information

5) Is there a local contact that I can speak with?
   Yes
Company Information/Ordering Product     More Information

6) Can I purchase directly from the factory?
   Yes
Company Information/Ordering Product     

7) Can I purchase a unit for personal use?
   Yes
Company Information/Ordering Product     

8) Are there quantity discounts?
   "On large volume instrument purchases, we often consider quantity discounting off our list price. You should contact your local rep/distributor or the factory for specific information."
Company Information/Ordering Product     

9) How do I return product?
   Intoximeters, Inc. recommends a Return Material Authorization accompany all items returned to us for repair or restocking. The form, known as an RMA or RAF allows you to identify the reason for return and helps us expedite the process. Click on the "more information" link to learn more or download and print a RMA form.
Company Information/Service     More Information

10) Can I get an estimate on a repair?
   "Yes, it should be requested on the RAF Form that you fill out and return with the unit for repair."
Company Information/Service     More Information

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Alcohol Testing   Billing And Delivery   Company Information   Distributor Info  
General   Pharmacology   Sensing Technologies   Training  
Website   Technical FAQ   Software FAQ  

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